For creative agencies

Your competitors have the same AI tools as you.
Audience evidence is the difference.

We get inside how your client’s audiences think, decide and behave. We test the brand, creative and digital work before and after launch. Evidence to de-risk your pitch, sized to the brief and answered in weeks.

Audience evidence Concept Testing Conversion Testing Design Sprints
Creative and brand clients we’ve worked with
BEAR London Fourdotzero CoSTAR BDA

AI is making production cheaper, so value now comes from elsewhere: the customer understanding, behavioural insight and predictive testing that prove commercial effectiveness, and the evidence-led, behavioural-science informed and AI-enabled agencies who work this way are still the minority in the UK.

The biggest challenges with agencies

What clients are saying

83%

of clients say agency new business is “not tailored enough and lacks relevance”

71%

of marketing directors are “continually questioning” whether money is being spent well enough

No.1

answer to “what would get a client’s interest in 30 seconds?”: “Is there evidence of commercial effectiveness?”

Up to the Light, What Clients Think 2026 (with the DBA).

Five ways agencies engage with us

How we work with you

01 Pitch Support

De-risk the pitch

We review the evidence behind the brief or creative direction, find where the assumptions sit, and show you what’s needed to make it defensible.

02 Research

Know the audience

Qualitative research, behavioural insight, and cultural and social context. So you understand not just who your client’s audience is, but what drives them.

03 Concept Testing

Back the right direction

We run structured tests on creative narratives, messaging and designs with the audience, so you invest in the direction most likely to land, before production rather than after launch.

04 Creative Testing

Prove it works

Evaluate the final assets by testing these in the market. Do they drive action? Which channel, message and format works hardest?

05 Training

Skills that stay in your team

Coaching and training so your team can run audience evidence work themselves. Embed AI strategically to give better value to your clients.

Go to the AI adoption page →

Who this is for

01
Independent + mid-size

Independent and mid-size creative, brand and marketing agencies whose clients are starting to ask harder questions and have high standards.

02
Pitching for retainers

Agencies pitching for retainers and wanting to defend the strategy.

03
Without in-house insight

Teams who want testing rigour without building an in-house insight function.

We also work in the creative industry with creative tech companies and founder programmes, including AIX Live and CoSTAR, where audience evidence shapes product direction for teams building tools for the creative industries.

Three returns on your investment

How audience evidence shows value

01 The pitch

Evidence gives you a competitive advantage

Marketing directors need to justify their spend and prove effectiveness. Audience evidence is how you stand out, make it relevant, and show you know what your client is trying to achieve.

02 The relationship

Show the proactivity your clients want

68% of clients want their agency to come to them with solutions and ideas that improve the work. Audience evidence helps strengthen the relationship with the client.

03 The team

Build a portfolio of evidence and embed AI capability

Over time, your team builds a body of proof and evidence-gathering skills that strengthen every next pitch.

More on AI adoption →
Selected client work

Our impact

01
Brand
BEAR London

Audience research that directly shaped brand strategy for a premium estate and lettings agency.

Read the case →
02
Brand · Message
FourDotZero

Message testing that translated complex fintech infrastructure into language that resonates whilst defining the audience.

Read the case →
03
Digital · UX
Versus Arthritis

Website usability testing with older users that directly informed more accessible content.

Read the case →

If you want to give your clients more value and stand out from the rest, let’s talk.