Last updated: 20 April 2026

Juno and Theia are both Sharp Insights products in private beta. This notice explains in plain language what happens to your data when you use either of them. It sits alongside our full Privacy Policy, which governs in case of conflict.

What we store

When you use Juno or Theia we store:

• Your email address and authentication state (handled by our auth provider Clerk).
• Your chat messages with the product, including anything you type or paste.
• Any interview transcripts or notes you upload (Juno).
• The structured outputs the products generate for you: problem hypotheses, customer profiles, market intelligence, interview guides, analysis reports (Juno); experiment cards, prototype copy, execution results, evidence portfolios (Theia).
• Session metadata: timestamps, which stage you are in, progress markers.

Your conversation and session data is stored in a PostgreSQL database hosted by Neon.

Who processes your data

Our products run on a small set of trusted service providers. Each is bound by a data processing agreement to use your data only to deliver the Juno or Theia service to you. Not every provider is used on every feature.

• Clerk — authentication and account management.
• Neon — PostgreSQL database hosting for your sessions and outputs.
• Anthropic — Claude models that generate the responses.
• OpenRouter — AI model routing, including Gemini Flash Lite for market intelligence in Juno and embeddings for both products.
• Perplexity — live market research (Juno Market Intelligence feature).
• Notion — internal session logging for our team to review and improve the products.
• Netlify — frontend hosting.
• Railway — backend hosting.
• Resend — transactional email delivery (onboarding, analysis reports).
• HubSpot — beta access intake, waitlist forms, and calendar bookings.
• Google — sign-in via Google OAuth, if you choose it.
• Sentry — error and performance monitoring.

What we do not do

• We do not sell your data.
• We do not use your conversation data to train AI models.
• We do not share your data with advertisers.

Interview transcripts and third-party data

When you upload interview transcripts to Juno, the people you interviewed have not signed our terms. You are responsible for handling that data in line with your own privacy notices to your interviewees. We recommend anonymising transcripts before upload where practical. The same applies to any third-party material you share with Theia, for example customer emails or pilot call notes.

Retention and deletion

During the beta we retain your data for as long as your account is active. We intend to delete or anonymise all beta user data by 1 September 2026 unless you agree to continue using Juno or Theia after the beta ends.

You can request deletion of your account and associated data at any time by emailing support@sharpinsights.co.uk. We will complete deletion within 30 days.

Your rights

Under UK GDPR you have the right to access, correct, export, and delete your personal data. See our full Privacy Policy for detail. To exercise any of these rights, email support@sharpinsights.co.uk.

Contact