SHIFT Series: Microsoft Copilot Masterclass

Three hours. Hands-on. You'll leave having learned how to use it through trying it.

This is a practical working session for business leaders and founders who are ready to move beyond curiosity and into capability. Bring your Copilot licence and we'll work through the key applications together from Word to Excel, covering how to use Copilot across the tools you're already in every day.

The format is straightforward: we demonstrate, you give it a try. By the end, you'll have built real fluency across the core Copilot apps and a clear sense of where it saves you the most time.

You are all invited to our follow-up two-week group coaching session, where you bring your own learnings, and share what's working to help each other use Copilot.

What to bring: An active M365 Copilot licence

Format: Online | 3 hours | 13 May 2026 | 9.30am-12.30pm

Sign-Up: Link coming soon - this is capped at 7 people

SHIFT Series: Customer Discovery That Works - What Accelerators and Books Don’t Tell You

Most founders skip customer discovery or do it wrong. They talk to the wrong people, ask the wrong questions, and misread what they hear. Then they build anyway.

This session walks you through the customer discovery process properly and shows you how Juno, our AI agent, supports each stage so you move faster without cutting corners.

We'll cover the full arc: defining your ICP, building and stress-testing your hypotheses, running conversations that generate real insight, and knowing which research method to use when, from generative exploration through to evaluative testing and Jobs to Be Done. We'll also cover how to read the signals: what a genuine green light looks like versus noise you should pivot away from.

And because discovery shouldn't live in a notebook, we'll show you how to turn your outputs into grant applications, pitch decks, and GTM strategies.

What you'll leave with: A clear process, a tool that accelerates it, and a better read on whether you're building something people want. First access to the online one-day bootcamp that goes into this in more detail.

Format: Online | 27 May 2026 | 12-1pm

Sign-up: Link to come soon

Free to attend

Customer Discovery Bootcamp

One day to go through the full process. You'll leave knowing how to find out if your idea is worth building and how to use AI to do it faster.

This is a hands-on working day for founders and product teams who want to run customer discovery properly. Not a lecture. You'll work through each stage live, using AI tools alongside the methodology, we demonstrate, you do.

Morning | 9:30–12:30 We start with the foundations: defining your ICP, building hypotheses worth testing, designing research that generates real insight, and learning how to have customer conversations that reveal what people actually think rather than what you want to hear. We'll cover when to use generative versus evaluative research, and where Jobs to Be Done fits in.

Afternoon | 1:00–4:00 We bring in the tools. You'll work with ChatGPT, Claude, Gemini, Perplexity, and specialist AI research tools, including Juno, to accelerate analysis, surface patterns, and pressure-test what you're hearing. We'll cover how to read the signals (green light vs. pivot), and how to turn your discovery outputs into something useful: grant applications, pitch decks, GTM strategies.

What to bring: A laptop and a business idea or product you're currently validating

Format: Online | 9:30am–4:00pm | June 10 2026

Sign-up link: Coming soon